What's the warranty?

If you have any issues with the product, contact us via the form below with your order number and we will send you a replacement with a prepaid return envelope. Send us back the faulty unit. That's it!
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Does the Wirevirus take batteries?

Nope, just hook it up and you're ready to go!

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Does the Wirevirus work with any controller?

Yes! It will work with any 24v controller.

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How long does the Wirevirus last?

Our first prototype Wirevirus was installed in June of 2021 and it's still going strong. In general, if the Wirevirus is used within its specified limits (<1Amp) and under normal operating conditions, it should last for many years. However, there are external factors that will shorten it's lifespan such as misuse, lightning strikes, power surges, trying to intentionally kill the virus with Lysol and fire, etc...

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Can I install a Wirevirus to power a master valve?

As long as it does not exceed 1A, sure!

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How is the Wirevirus better than other similar products?

Depends on the brand for comparison, but here are some key features:

1. Tiny unit. Fits comfortably in your pocket and doesn't take up much space in your service vehicle.

2. Color coded zones for easy installation. (Blue and red)

3. Fully waterproof

4. 18 gauge copper wire. You're welcome

5. Use less wire nuts. You don't have to fuss with the common wire.

6. Interchangeable. There isn't a specific side for the controller and one for the valve.

7. Very affordable.

8. Fast free shipping.

9. Easy installation. (Instructional videos above.)

10. A great tool for professional and DIY enthusiasts alike. With its sleek design and rugged construction, the Wirevirus is sure to impress even the most discerning tool aficionados. Furthermore, it's sure to intimidate any potential meddlers - let's be real, who would risk crossing a tool with a name that exudes such an air of power and authority?

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What’s the max distance from the field unit that a wire can be pulled?

This would depend on a variety of factors such as wire gauge, the condition of the wire, current draw of the solenoid, etc. Generally speaking, if you have ~24v at the end of the line, you're good to go.

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Where do you ship to?

As of 6/15/2024, we are no longer shipping to Texas, Oklahoma, New Mexico, Arkansas, Louisiana, or Mississippi. In the states listed, our product will be available in stores. We ship to all other states, Canada and Australia!

Fill out the contact form for other international shipping quotes.

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Help! I purchased the product but entered the incorrect shipping address!

If you just purchased the product and have not received the email confirming the products' shipment, contact us below immediately to let us know. There will be no refunds after labels have been created.